Section outline

    • ISO IMPLEMENTATION AT THE ECAMPUS

      Quality Management System (QMS) as envisaged in ISO 9001-2008 standards is one of the tools that when implemented appropriately can tremendously change the performance of an Institution.

      The Standard is built upon eight fundamental principles of quality management, embedded into its various requirements.

      1. Customer focus
      2. Leadership
      3. Involvement of people
      4. Process approach
      5. Systems approach to management
      6. Continual improvement
      7. Factual approach to decision making
      8. Mutually beneficial supplier relationships.

      The eCampus is dedicated to integrating in its processes the systems that apply the ISO principles to enhance effeciency in service delivery


      ISO RESOURCES


    • Discussion Forum